Tripleseat is a sales/CRM software for event companies and venues. It handles all stages of the sales lifecycle, and can also streamline your client invoicing.
We have a native integration with Tripleseat where you can connect your account to Event Staff App. With the connection you can sync the following data records from Tripleseat to Event Staff App:
- Events
- Bookings
- Accounts
- Contacts
Steps to Setting Up
Please reach out to us via support@eventstaffapp.com to provide these items:
1) The company ID for your Tripleseat account, which can be obtained by going to Settings > Preferences, and then click the User Authentication tab (under Site Preferences page title). At the bottom of this page is an ACS URL value that looks something like https://login.tripleseat.com/saml_acs?cid=# – Where # is your numeric company ID.
2) From Settings > Tripleseat API / Webhooks, you will need to copy paste the following values in to the Tripleseat settings page in Event Staff App (provided by our support):
- Tripleseat Public API key
- Tripleseat API OAuth 1.0 – Consumer Key
- Tripleseat API OAuth 1.0 – Consumer Secret
3) At the bottom of the Settings > Tripleseat API / Webhooks page, you will need to set up our webhook. To begin click on the green Add Webhook button. On the New Webhook page, check all of the boxes for the types of data and data actions/changes that you would like to be recorded into Event Staff App (most customers will check all boxes). At the bottom of the page, enter in the webhook URL provided to you by Event Staff App support.
